FAQs2017-05-05T11:38:59+00:00

FAQs

When my child is breaking in their braces, does it count if they are sitting and not active at that time?2018-10-24T00:42:36+00:00

For initial break in period, activity is not a factor, however once your child becomes active its important to check frequently to ensure blisters are not developing.

Will my child have to wear these the rest of there life?2017-03-08T09:28:39+00:00

Obviously your childs diagnosis and the specifics of their condition are critical to answering this question. The best person to answer this question would be your childs referring physician. They would have the information to answer completely.

How will I know when my child out grows there brace?2017-03-08T09:28:08+00:00

Some allowance for growth is built into the brace from day one. When your childs toes extends over the end, it is time for new braces. Occasionally, growth in the form of a wider foot rather than length may present. In this case, you would notice a significant amount of redness and indentation in the foot from the sides and top of the brace if this occurs.

How do I clean my foot orthotics?2017-03-08T09:27:06+00:00

–foot orthotics should be cleaned off with a damp cloth with a mixture of soap and water.
–do not submerge the orthotics in water or put in any type of washing machine.
–lay them out to air dry, do not use any type of heat source.

Why don’t you have a larger selection of shoes?2017-03-08T09:26:12+00:00

–the shoes we carry work best for the foot types we encounter and the application of foot orthotics for treatment. Not all shoe styles can do this.
–the shoes we sell must meet the standards of quality and function properly for your individual care. Unfortunately, style cannot be our primary concern.

Do I have to follow a break in schedule for my new foot orthotics?2017-03-08T09:25:41+00:00

–yes, your body may need time to adapt to the device and the corrections they are imposing on your feet. You are breaking in your feet to the orthotics, not the orthotics to your feet

–initial overuse may aggravate your current symptoms or cause new aches and pains initially.

What is different about your shoes than what I can buy at the store?2017-03-08T09:25:16+00:00

Our shoes meet the stringent standards set forth in the medicare diabetic shoe bill. They have extra depth to accomidate special inserts. We custom mold each patient with a style that is best suited to their type of foot. Shoes are either custom fit or custom molded pending your medical condition.

What will my foot orthotics do for me?2017-03-08T09:24:32+00:00

–your physician will precribe a foot orthotic for you based on your diagnosis. Depending on your condition, one of several styles can be provided to you.

–if the foot orthotics are called functional, that means they are intended to control or limit unwanted motion in the foot or ankle and improve alignment of the skeletal structures of your foot
–an accomidative foot orthotic is designed to redistribute weight throughout the foot to reduce pressure areas. It will also provide excellent cushioning and shock absorption.

How long will my foot orthotics last?2017-03-08T09:24:02+00:00

There are many variables that come into play with regard to a devices longevity. Factors such as patient weight, activity level and style of foot orthotic made. Generally the more rigid the device, the longer it will last. A rigid plastic device may last 2-3 years althought some materials involved with them may have to be replaced earlier. A soft device such as those made for a diabetic patient may last less than one year.

What happens after the amputation. Are there prosthetic devices available that can make me like I was before the amputation?2017-03-08T09:22:06+00:00

Wearing a prosthesis for the first time is a little different than wearing a pair of glasses for the first time. A prosthesis is not a bionic as seen in sci-fi movies. It is an artificial replacement for a missing limb. A prosthesis will never be as natural as your own limb, but it will help you to do many things effectively if you are willing to combine your energy and self motivation to learn how to use it. The most important pathway to success is working with your doctor, prosthetist and physical therapist to address all of your concerns, and then to work with them on the process of designing, fitting, and training, which are a neccesary requirement to be a succesful wearer.

What can I do to prepare myself for a prosthesis?2017-03-08T09:21:41+00:00

There are many things that should be done both physically and mentally for someone to be succesful as a prosthetic wearer.

–you must work through your feelings of having loss your limb and decide how you are going to choose to live your life as of now.
–regain your strength through exercise that is neccesary for walking and balance control.
–doing and following the neccesary instructions of taking care of your residual limb to help shape your residual limb, prevent contractures and desensatize nerve endings.

Does prosthetic care at your facility cost more than others?2017-03-08T09:21:13+00:00

No, if we are contracted with your insurance company, we can only bill the contracted rate. If we are not contracted, we make every effort to keep costs at a minimum and negotiate rates with your insurance company.

How often should I see my prosthetist?2017-03-08T09:20:43+00:00

–plan on making follow-up visits to your prosthetist a normal part of your life. Proper fit of your socket and proper alignment are essential to maintaing a proper working prosthesis. Like any other mechanical device, routine maintence and adjustment are needed from time to time. Small adjustments can make big differences.

You should see your prosthetist every 6 months or if either of the following occurs:
–you have experienced weight gain or loss, even if it is five pounds or 2% of your body weight.
–your activity level has changed
–it is important to note that in the hot months of the year with activity changes, limb volumne changes may occur which will require you to have fitting concerns.

How can I find a support group?2017-03-08T09:20:17+00:00

Contact us for local support groups. The amputee coalition of America also has listings of support groups nationwide—www.Amputee-coalition.Org.

How long do I wear my shrinker for each day?2017-03-08T09:19:46+00:00

Before you are fit with a prosthesis, you should to try to wear a shrinker as much as possible during the day and night. Remove the shrinker to bathe. You should have two shrinkers to alternate while you are washing one. Shrinkers can be either hand or machine washed. Once you receive your prosthesis and start wearing on a regular basis. You don’t have to wear the shrinker as often. It is still a good idea to wear the shrinker to bed to control any swelling that may present over night. You do not need to wear your shrinker while wearing your prosthesis.

What will my prosthesis look like?2017-03-08T09:19:18+00:00

Every prosthesis is custom molded to each individual. There is a socket that fits on your limb. The componentry (suspension system, knee, foot, ankle, cover) are connected to the socket. There are different cosmetic applications available and the patient has the opportunity to choose what they desire. These options are discussed during the initial visit.

Why do I still feel my toes? Is this common?2017-03-08T09:18:36+00:00

Feeling your toes is referred to as phantom sensation. Phantom sensation is a feeling that originates from the part of the body that is missing. Phantom sensation/pain can present in other ways, such as pain in the knee or ankle, itchy skin, or cramping of muscles. The cause of this phenomenon is not clearly understood. Some believe that it originates from a psycological source, in that the body has not adjusted to the removal of the body part. Some belive that it originates from the cut end of the nerves severed. This is a very common experience after an amputation. There are no sure remedies, but there are techniques that people find useful to treat the sensation or pain. The most common approaches for treatment are medication, mirror treatment, stump stimulation and cognitive therapies.

What do I do if I get a sore on my residual limb?2017-03-08T09:18:13+00:00

Discontinue use of your prosthesis, contact our office or your prosthetist as soon as possible for further instructions.

What do I do if I get stuck in my prosthesis?2017-03-08T09:17:46+00:00

Remain calm and contact our office or your prosthetist immediately. If after hours, call our practitioner on call at 859-263-7712 and you will be directed of further instructions.

Can I wear my prosthesis to bed?2017-03-08T09:17:20+00:00

It is not recommended that you wear your prosthesis to bed. Wearing the prosthesis for an excessive amount of time will most likely cause harm to your limb.

How do I get more supplies?2017-03-08T09:17:06+00:00

If you are ever in need of new liners, socks or some other supply there are 2 things you need to do.

–call our office at 859-263-7712 and inform your prosthetist of what you are in need of.
–any item needed that you want your insurance to cover will require a doctors order for the particular items needed.

How long will this prosthesis last? How long will my liners last?2017-03-08T09:16:05+00:00

–a prosthesis can last for several years. The length of time depends on the amount of time the patient wears the prosthesis and what type of activities it is used for. Prosthesis are designed to be very strong and durable. However, it is a good idea to have your prosthesis checked out every 12 months to ensure it stays in good working condition. Liners will usually start to wear out in 6 months, but they can last up to 12 months or longer. Just like your prosthesis, the longevity of the liner depends on the amount of usage.

–a change in weight can cause a dramatic effect on how your prosthesis fits. Regularly scheduled evaluations are a must to maintain a proper fit of your prosthesis.

Can I wear my prosthesis in the shower?2017-03-08T09:15:36+00:00

No, this is not recommended. With the prosthesis left uncovered, the water will rust the metal componentry.

How do I care for my liner? How do I keep it from smelling?2017-03-08T09:15:06+00:00

Gel liners need to be cleaned after each use. Warm or cold water, never hot with a mild soap is recommended. Allow the liner to air dry. It is also recommended that once a week you wipe the inside of the liner with rubbing alcohol. Sticking to a daily cleaning routine will cut down on the amount of odor from your liner.

When should I add socks?2017-03-08T09:14:30+00:00

Socks are needed when your limb changes volume. Here are some indications when socks are needed.

–socket feels loose
–pain on bottom of limb
–socket spins when walking

Can I just stop at one of your offices and pick up the device?2017-03-08T09:14:02+00:00

Our clinical office patients are seen by appointment, so we prefer that you call one of our offices first. Each patient must be seen by a clinician for measuring, adjusting and delivery of the device. It is our professional responsibility to insure that the device we provide fits and functions properly.

How much does the device cost?2017-03-08T09:13:28+00:00

Once you have been evaluated and your prosthetic device has been determined by the clinician and submitted to your insurance, we will have a price as set by your insurance. We will work with you to assure your insurance is billed correctly and you have a good understanding as if what, if any, will be your cost. After your initial visit, we will be able to tell you what will be your expected cost if any.

How long will it take to receive my prostheic device?2017-03-08T09:13:02+00:00

Custom prosthesis orders consist of multiple appointments to ensure a proper fit and correct functioning of the prosthesis. This is also determined by your limb condition and strength. When you are seen by one of our staff clinicians, a determination and scheduled timelines are then set. Every patient is different for each has their own specific challenges and frequency of appointments needed. Normal completion of a prosthetic device should take no more than 2 to 3 weeks with additional appointments in that time line. It is also determined by insurance approval and all neccesary documentation from your physician that ordered your prosthesis.

–we understand that you are anxious to return to activities of dailey living on your new prosthesis, so we do our best to deliver your system in a timely manner.

Will my insurance cover the device?2017-03-08T09:12:29+00:00

Many insurance plans will cover a prosthesis and all neccesary supplies. The percentage of coverage differs from company to company. This will depend on your insurance plan, the prosthetic device needed and your diagnosis. Depending on your insurance, you may have a deductible, copay or a percentage of the total cost that you will be resposible for paying. It may also be dependent upon weather you have had a similar prosthesis delivered to you within a certain time frame determined by your insurance. The billing specialist at our office will be able to inform you of your coverage. Insurance coverage is not a gaurantee of full payment.

How often should I see my orthotist?2017-03-08T09:11:46+00:00

–plan on making follow-up visits to your orthotist a normal part of your life. Proper fit of your custom orthosis and proper mechanical working are essential to maintaining a proper working orhthosis. Like any other mechanical device, routine maintence and adjustments are needed from time to time. Small adjustments can make big differences.

You should see your orthotist every 6 months or if either of the following occurs:
–you have experienced weight gain or loss, even if it is five pounds or 2% of your body weight.
–there are unusual noises being made.
–skin irritation is noted.

Why did my doctor order this device in the first place?2017-03-08T09:11:18+00:00

–your doctor determines the medical neccesity of the device they are prescribing. Our role is to fit you with the appropriate device based on your diagnosis and your phycisians prescription.
— doctors prescribe devices to treat your condition: to protect, immobilize, support, increase comfort and or promote healing to maximize your outcome.

How long am I suppose to wear the device?2017-03-08T09:10:53+00:00

Your physician will detremine when you are to wear your brace, for how long, and what activities you should or not do while wearing your brace.  Your physician will also determine when you can discontinue wearing your brace.

How do I clean my brace?2017-03-08T09:10:25+00:00

–prefabricated products will have cleaning instructions printed either on a tag or in printed form
–for a custom brace, our clinician will instruct you on caring for the brace.

Do I bring the device back to you when I am done with it?2017-03-08T09:10:00+00:00

–no. All items either prefabricate or custom made are for one-time use on a patient.You may dispose of as you wish. If you only used the brace for a short time, we cannot take the system back.
–all device orders are filled at the request of your doctor. We are following there medical determination of your diagnosis. Therfore, all device services are final.

What kind of training do you have?2017-03-08T09:09:26+00:00

–all our clinicians are american board certified and state licensed in either orthotics, prosthetics, or both. Our clinicians have various levels of training including college and particular system training on the latest technological advances in their scope of practice.
–all clinicians are required to maintain continueing education credits to maintain there certification and license.

Can I get an extra device?2017-03-08T09:08:54+00:00

We can provide you with an extra device, but health insurances do not typically reimburse for the second device. Therefore, you would have to pay for the item yourself.

Can I just stop at one of your offices and pick up the device?2017-03-08T09:08:29+00:00

Our clinical office patients are seen by appointment, so we prefer that you call one of our offices first.  Each patient must be seen by a clinician for measuring and/or delivery of the device.  It is our professional responsibility to insure that the device we provide fits and functions properly.

How much does the device cost?2017-03-08T09:07:57+00:00

Once you have been  evaluated and your device has been determined by the clinician and submitted to your insurance, we will have a price as set by your insurance.  We will work with you to assure your insurance is billed correctly and you have a good understanding as if what, if any, will be your cost.  If you donot have insurance, we do have a fee schedule and after your initial visit, we will be able to tell you what will be your expected cost.

How long will it take to receive my orthotic device?2017-03-08T09:07:30+00:00

Custom devices and special orders should take no more than 1 to 2 weeks following insurance approval and needed physician documentation. Off-the-shelf (prefabricated devices may be delivered the same day if they are in stock.

Will my insurance cover the device?2017-03-08T09:06:58+00:00

This will depend on your insurance plan, the device needed and your diagnosis.  Depending on your insurance, you may have a deductible, copay or a percentage of the total cost that you will be resposible for paying.  It may also be dependent upon weather you have had a similar brace for the same diagnosis.  The billing specialist at our office will be able to inform you of your coverage.  Insurance coverage is not a gaurantee of full payment.